Call Center Agent (Ecuador)

SRR Group | Guayaquil

Descripción : Call Center Agent (Ecuador). Empresa : SRR Group. Ubicación : Guayaquil

This is a remote position.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

DUTIES AND RESPONSIBILITIES:

  • Responsible for managing a whole lot of incoming and outgoing calls in the operations.
  • Identify the needs of client and find solution to it.
  • Answering inbound calls, converting them to leads, and later to towing jobs.

WORKING CONDITIONS:

  • Remote
  • Shift-based — in a Call Center that works 24/7.
  • Pacific Time Zone

RequirementsRequirements

TECHNICAL & PHYSICAL REQUIREMENTS:

  • High speed and stable internet connection
  • A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)

Note: This is an important requirement, if you don't have the minimum requirements. Sorry, but you won't be able to proceed with your application.

  • Super important — a quiet place to work, without any background noises
  • Power back up and internet back up is a MUST.


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